Last updated: September 11, 2026
This Shipping Policy explains how DHN Glass (operated by DHN Group, Inc. (d/b/a DHN Glass)) processes and delivers orders placed on dhnglass.com. By placing an order, you agree to the terms below.
We currently ship to:
For shipping requests outside the United States, please contact us at info@dhnglass.com before ordering.
Orders are typically processed within 1–2 business days after payment confirmation. Custom-configured products (such as made-to-measure glass panels) may require additional processing time, which will be communicated at the time of order. Processing times exclude weekends and statutory holidays.
Estimated delivery times after processing:
These are estimates, not guarantees. Delivery times may be affected by carrier delays, weather, or other factors beyond our control.
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
Free shipping is available on qualifying orders of $999 USD or more (before taxes). The qualifying threshold is displayed at checkout.
Once your order ships, you will receive a confirmation email with tracking information where available. You can also track your order status through your account if you created one at checkout.
We package our Products carefully to prevent damage in transit. However, if your order arrives damaged:
For lost shipments, please contact us so we can investigate with the carrier.
If your order is significantly delayed, we will do our best to keep you informed. DHN Glass is not liable for delays caused by carriers, weather, or circumstances beyond our reasonable control.
For shipping questions, contact us at:
Email: info@dhnglass.com
Phone: 954-953-5870